Saturday, August 10, 2013

Week 5 EOC: Fixing JC Penny


Bill Ackman
JC Penny? I can’t even recall the last time I shopped there. Few years back, I stopped at JC Penny’s looking for a shirt and walking out or maybe it just felt that way. I do remember walking around the whole store and not stopping for anything. It was like if I knew before-hand that I will come out disappointed. I do remember when I was 12-14 years old it was my number one store to buy the brands I liked. Eventually over time the junior section was either too over stocked or too vacant. I do recall this outrageous sales of buy one and get another for $1. Most people turned the offer down because they didn’t need two of the same thing.

Myron Ullman
If you haven’t read or even heard about JC Penny’s latest news. Leading shareholder Bill Ackman has been pursuing the board to fire CEO Myron Ullman. With JC Penny’s stock plummeting Ackman is looking to blame Ullman. Continues to insist to the board with this statement, "Directors must put personal relationships and issues aside that might color their decision-making process," Ackman said in the letter. "The board must be led by a Chairman who is unbiased, can make decisions without regard to personal relationships, and focused only on what is best for the corporation." Except Chairman Engibous came back with a public response saying Ackman’s actions are “disruptive and counter proactive.” It seems to some people that Ackman rather put the blame on poor Ullman instead of taking responsibility for his own actions. "The irony is that Ackman himself has every step of the way severely damaged this company," Schultz told The Wall Street Journal. JC Penny sales have been down by 31 percent. According to some sources Ullman has been working tirelessly to bring back customers to the store.
JC Penny

It seems that Ackman is freaking out about his loses. Most likely annoyed that sales are still low. Stepping away from the corporate drama JC Penny’s ads are more confusing than ever. They’re either too long or just not interesting enough to remember. They had a great opportunity to pull back their middle class customers by hiring Ellen as their spokesperson. A woman who represents family values like kindness, compassion, and love to everyone.  What did JC Penny do? They blew it. Yes, the ads were family friendly but not memorable. They need to go back to their target audience and pay attention to their needs.




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